I just bought a WD passport to back up WD My Cloud. I have to passpot plugged into the back of the Cloud via USB and I can not get the dash board to find the passport. Any ideas?
Welcome to the Community.
Is your WD Passport password-protected? If so it will not work. You will need to permanently remove the password first.
It did not show up as a network drive or Share on the Dashboard?
See Connecting a USB Hard Drive in the User Manual.