Back up issues

I’ve tried backing up my MacBook.  However, I get a message informing me that this has failed and to try again.  I have done this a few times but the situation remains the same.

Any ideas?

Hi,

As a recommendation, try uninstalling the backup software and installing the latest version again.

Check the link below for detailed instructions.

http://www.wdc.com/wdproducts/wdsmartwareupdate/NAS.asp