AVI will not play on 2TB drive but will play on 80 GB drive

I have a  SMP P/N WDBHG70000NBK-1

My SMP has firmware 1.16.13 which is think is up todate

It is connected to a USB WD My Book Essential 2 TB  P/N WDBAAF0020HBK-01

There are a number of AVI file that the SMP will NOT play.  The error message say that the format is not suported.  They are MPEG-4 Visual which is not on the supported list in the SMP manual.

However, if I copy the AVI file to my 80 GB USB WD Scorpin WD800BEVS-08RS 80 GB drive in a external USB case the AVI file plays with no errors.


Any  suggestions ???  .  .   . :confounded:

How is the 2TB drive formatted?  NTFS?

TonyPh12345 wrote:

How is the 2TB drive formatted?  NTFS?

Both drives are NTFS