"Adding new codecs can be costly for WD." First of all, virtually every windows based video player I have somehow manages to play my DV-AVI files. Even the free ones like VLC. But why are you an apologist for WD?
Convert my DV files? I have 30 Gigs of DV. If you're that ignorant about the time and diskspace required to convert even a one hour DV-AVI to a format that won't show a loss of pictrure quality, then don't give people such facile advice.
WD marketed the device as something that will play "virtually everything you can throw at it." Yet they knew it wouldn't play the most common, most prevalent material that people were buying the bleep thing for: home video. And it was misleading to people not familiar with WD's brand of deception, to put "AVI" on the box as supported. Most people understand their DV-AVI to be just that: AVI. At the very least the company should have been upfront and specifically warned that the device would not play most home video recorded in the DV-AVI format popular with the most widely used home video cameras.
But we know why they didn't.
Instead they shipped out a buggy piece of hardware, and now they're fooling around with the way You Tube looks on the thing. You Tube. For Pete's sake, most of the video on You Tube looks like crap on my PC Monitor. Why the hell would I want it in my living room on a 40" screen?
The priority should be making this thing work as advertised.
Costly for WD? Man, give your head a shake. Who's paying who to buy the bleep thing?
If you're working for the company then be honest and admit it. If you're not, then stop giving people useless advice.