Auto-negociation failed on Gigabit switch

hello,

I try to update my network in order to get a Gigabit connection between “MyCloud” and PC.
Unfortunatly, whatever the Gigabit switch I test, I never succed to establish a communication at speep higher than 10Mb.
If I try a direct connection between PC and “MyCloud”, it run fine
Connection by mean of my old 100M switch ran at 100M half duplex.
Obviously I already try to replace the ethernet cable by a Cat7 one.

I saw in some post a possible solution by reconfiguration of the “MyCloud” ethernet port.
I try it with “ethtool -s eth0 speed 1000 duplex full autoneg off” but the result was 100M full and a poor performance, instead of 1000M .
my network configuration is the following:

switch Netgear GS108Ev3 a previous one from TP-LINK(TL-SG1005) did not ran at all
- Box currently 100M
- PC 1 currently 1000M
- PC 2 currently 1000M
- “MyCloud” currenly 10M :frowning:
“MyCloud” firmware is: v04.05.00-315
Does someone have an idea

regards

Sounds like bad hardware, if you My Cloud wouldn’t auto-neg to TWO different kinds of switches…

Those kinds of suggestions are dangerous… Did the post you read that from also tell you that you MUST, WITHOUT OPTION, configure the same parameter on the switch? Probably not, in which case your switch would default to HALF-DUPLEX, and cause performance issues.

Thank you for your answer.

Yes they did, and I known that.
What I do not understand is, while I set “MyCloud” to 1000BaseT when I see his configuration with ethtool it answer the current configuration is speed=100

I’m guessing you must have a Gen1 cloud (firmware 4.x) – as on the Gen2 that I have, the interface is named egiga0 instead of eth0.

Post the full output of

ethtool eth0

thank you for your answer

yes “MyCloud” firmware is: v04.05.00-315.unfortunatly your suggestion is not the good one:

 ethtool egiga0
 Settings for egiga0:
 Cannot get device settings: No such device
 Cannot get wake-on-lan settings: No such device
 Cannot get message level: No such device
 Cannot get link status: No such device
 No data available

without any configuration “ethtool eth0” send back:

 Settings for eth0:
     Supported ports: [ TP MII ]
     Supported link modes:   10baseT/Half 10baseT/Full 
                             100baseT/Half 100baseT/Full 
                             1000baseT/Half 1000baseT/Full 
     Supported pause frame use: Symmetric Receive-only
     Supports auto-negotiation: Yes
     Advertised link modes:  10baseT/Half 10baseT/Full 
                             100baseT/Half 100baseT/Full 
                             1000baseT/Half 1000baseT/Full 
     Advertised pause frame use: No
     Advertised auto-negotiation: Yes
     Speed: 10Mb/s
     Duplex: Full
     Port: MII
     PHYAD: 0
     Transceiver: external
     Auto-negotiation: on
     Current message level: 0x00000036 (54)
		       probe link ifdown ifup
     Link detected: yes

were you can see “MyCloud” advertise for all mode including 1000baseT/Full but finely communicate at 10M rate.
after configuration to 1000baseT/Full mode:

  Settings for eth0:
     Supported ports: [ TP MII ]
     Supported link modes:   10baseT/Half 10baseT/Full 
                             100baseT/Half 100baseT/Full 
                             1000baseT/Half 1000baseT/Full 
     Supported pause frame use: Symmetric Receive-only
     Supports auto-negotiation: Yes
     Advertised link modes:  1000baseT/Full 
     Advertised pause frame use: No
     Advertised auto-negotiation: No
     Speed: 100Mb/s
     Duplex: Full
     Port: MII
     PHYAD: 0
     Transceiver: external
     Auto-negotiation: off
     Current message level: 0x00000036 (54)
		            probe link ifdown ifup
     Link detected: yes

You can see “MyCloud” took configution into account(Advertised link modes: 1000baseT/Full), but not execute it(Speed: 100Mb/s)