WD Community

Authorization to this Device has been denied... (401)

Hi,

i installed WD Photo on my iphone, generate the activation code on my live book… everything was fine for few days… then…

I got message that my activation expired O.o I redone the process but now everytime i always get 401 error … not able anymore to reconnect …

everytime i put a new code its the same … not authorize to get acces then i have to reenter a new code …

Thx for your help

Franky2, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Regards,

Have you tried on other devices to check if only that phone is blocked?

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.