Authorization to this Device has been denied... (401)

#1

Hi,

i installed WD Photo on my iphone, generate the activation code on my live book… everything was fine for few days… then…

I got message that my activation expired O.o I redone the process but now everytime i always get 401 error … not able anymore to reconnect …

everytime i put a new code its the same … not authorize to get acces then i have to reenter a new code …

Thx for your help

#2

Franky2, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Regards,

#3

Have you tried on other devices to check if only that phone is blocked?