# Australian Contact Support Number **URL:** \ **Category:** My Passport\ **Created:** [February 28, 2018, 11:04pm UTC](https://community.wd.com/t/australian-contact-support-number/221638 "2018-02-28T23:04:54Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Cin](https://avatars.discourse-cdn.com/v4/letter/c/8797f3/32.png) [@Cin](https://community.wd.com/u/Cin)\ **Post date:** [February 28, 2018, 11:04pm UTC](https://community.wd.com/t/australian-contact-support-number/221638/1 "2018-02-28T23:04:54Z")
Hi guys Does anyone know if this is the only Australian support number? (even though you are calling the US) ? General Support 0011 80022754932, 1-800-429-861 It just says that due to high call volumes all operators are busy and to call back later. Then proceeds to hang up on me. I have emailed with a very minimal response and no response back to a second question, I have read the online documents and asked questions here wiht no response. I just need to get the external hard drive up and running. Thanks in advance. ---
**Author:** ![James.G](https://avatars.discourse-cdn.com/v4/letter/j/7c8e57/32.png) [@James.G](https://community.wd.com/u/James.G)\ **Post date:** [March 6, 2018, 10:37pm UTC](https://community.wd.com/t/australian-contact-support-number/221638/2 "2018-03-06T22:37:22Z")
Hi Cin, We have escalated the case to Australian support team and someone would be contacting you soon.