Audio out of sync & unusual screeching during the playback

I just moved from the original WD HD player to the new WD live streaming media player.   I have updated the firmware to its latest release.

I have a file with the following video and audio specs that was playing without any issues with my Onkyo AV receiver, but with the new WD player I am find that the audio is getting out of sync in between the movie.  If I stop the video and restart it then the sync returns back. 

The second issue I am facing is that I am getting random short “screeching” sounds when this file is being played.  The output is routed via the HDMI.  This file is working perfectly on my old WD player.

Any solution to my two issues?

Video specs:

Format                           : Matroska
Format version                   : Version 2
File size                        : 175 MiB
Duration                         : 22mn 9s

ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 3 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 22mn 9s
Bit rate                         : 975 Kbps
Width                            : 640 pixels
Height                           : 480 pixels
Display aspect ratio             : 4:3
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.132
Stream size                      : 151 MiB (86%)
Writing library                  : x264 core 67 r1163M 3f56e27
Encoding settings                : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=7 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=1 / nr=0 / decimate=1 / mbaff=0 / bframes=5 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=1 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=975 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=40000 / vbv_bufsize=40000 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00

ID                               : 3
Format                           : Vorbis
Format settings, Floor           : 1
Codec ID                         : A_VORBIS
Duration                         : 22mn 9s
Bit rate mode                    : Variable
Bit rate                         : 128 Kbps
Channel(s)                       : 2 channels
Sampling rate                    : 48.0 KHz
Compression mode                 : Lossy
Stream size                      : 20.3 MiB (12%)
Writing library                  : aoTuV b5d  (UTC 2009-03-01)
Writing application              : ffmpeg2theora-0.24

Thanks for your help in advance


Note to poster:  

VORBIS is not listed in the specs as being a supported audio format in an MKV file.

Only AAC / AC3 / MP3 / PCM and DTS are listed as compatible.

So if this gets marked as “Works as Intended,” then you may want to file this as an IDEA instead of an ISSUE.

Thanks for you reply.  The reason I filed this as a issue because this was functioning as intended in the older model.  Having said this, I have no issues in respecting the rules of this forums and have it filled appropriately so that it is addressed and resolved.

Fair enough…  But I imagine they’ll mark it as “Works as Intended,” since you’re reporting an issue with unsupported media.  ;)

EDIT:  Oops, strike that…  Looks like they moved it out if issues entirely.  :)