Hi Guys,
I’m a newbie here although I’ve had my WD TV Live HD for close to a year now. I found this forum while searching the net for a solution to my problems with it.
My setup is:
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The WDTVLive connects via HDMI to a Samsung UE40C6530 TV, the samsung has an optical out to a set of Logitech Z-5500. (I also tried with a samsung monitor that handles HDMI and the issue is the same)
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Content comes from a QNAP TS-639 that is connected to a gigabit switch, then that switch connects to a 10/100 switch in the living room, where the WDTVLive is connected.
Now for the history:
About a year ago, I bought the WDTV Live and I saw that it was good… then came a couple of updates, which I barely noticed (I think after the updates it was left at 1.01.XX, can’t remember).
At this time I could play 97% of the .mkv files that came my way. Some I’d have trouble with, namely those encoded with compressed audio track (no audio) or some with global tags (no more playback until I cold booted the player). MkvMerge to the rescue and bye-bye compression and global tags. No problem.
Then late last year came a couple of patches (I think it was 1.02 and 1.03), also I had my father with me for a couple months and he took over the living room so no WDTV for me . He just went away and I noticed there was a new update, 1.04. Update installed and… 90% of my mkvs don’t play audio anymore. Even those that played before are now mute (like Avatar 1080p file I have).
More: Avatar and a few others now start to stutter heavily after playing for a couple minutes… I saw in some forum (might have been this one) that this is apparently a problem with the network on the new firmwares, but the audio problem seems unrelated to network since I get the same issue with an USB drive connected directly. I think I noticed some stuttering in some movies when I installed 1.02 or 1.03, but didn’t pay attention to it at the time.
I tried downgrading to 1.02 and 1.03 and no luck (can’t get my hands on a 1.01 firmware…)
Some trial and error with different files (sorry for lack of detail, I am basing the info on VLC’s codec info, I’ll get mediainfo installed tonight when I get home for some more investigation):
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Avi with mpga audio (stereo) - ok
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Avi with AC3 sound (5.1) - no sound
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MKV with stereo sound - ok
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MKV with AC3 sound (5.1) - no sound
Please note that last year I could play all these files just fine! these are all files that I’d already watched on the wdtv live in the past with no problems.
A couple of notes: - if I switch my audio output to stereo instead of digital I get sound (stereo ofc).- problem happens in both SMB and Media Server (DLNP server).
Anyone have any inkling of what the issue might be? I think all my issues started with 1.02 but I’m not sure as I didn’t pay much attention (or test much) to the new versions I installed…
Also, if anyone can get me a 1.01.XX firmware to try out I’d appreciate it.
Thanks for reading my wall of text!