I am new to this forum so my apologies up front if the issues I am having have already been covered. I have 3 devices connected to a home network system sharing files, photos and videos between various TV’s, laptops, tablets etc. The first unit I have is a WD TV Live with a wired etherent connection with the latest firmware 1.06.43_V.
This unit is around 2 years old. The next unit I have is a WD TV Live Hub with a wired connection with the latest firmware 3.12.13. This unit is around 1 year old. The last unit I have is a brand new WD TV with a wiredless connection with the latest firmware 1.02.17. The majority of the time we am viewing movies at different locations thoughout the house from various hard drives in a central location in a desktop computer with the exception of those files on the WD TV Live Hub. All units are connected HDMI to separate TV’s or amplifiers with the audio output settings in each unit set to digital pass thru via HDMI (auto).
I am also running TVERSITY version 2.7 for a PS3 to view movies in another location of the house. All the video formats have been converted to WMV so that I can also view them on a windows based tablet. They were all originally MKV but the tablet couldn’t play them. We can stream multiple movies at once and all is fine. The issue I have is recently I was trying to stream a movie and the audio was breaking down or missing in some parts of the movie. This only occured on the WD TV and the WD TV Live Hub. They played fine on the WD TV Live (the older unit). I put the files onto a flash drive and I plugged it directly into the WD TV and the WD TV Live Hub but the result was the same so I know it is not a network or computer issue.
The faults in the audio playback are in the exact location every time on each movie so I believe there is an issue with the file I am trying to play. I can play the file through TVERSITY with no issues at all to the playback. The issue I have using TVERSITY though is if I want to try and fast forward or skip forward or back 20 or 30 minutes through the file TVERSITY will not allow playback after I have done so which means I have to watch the whole movie again (It freezes up through the fast forwarding or at the end I get a still picture).
I am not sure if this is an issue with TVERSITY or how I have set it up, an issue with my computer (windows 8.1 pro, Intel ® Core ™ i7 -3770K CPU @ 3.5GHz 3.9GHz - 16G RAM), TVERSITY cant keep up with the rapid transcoding needed to project forward so fast or an issue between the WD products and TVERSITY. Obviously this is another issue I would like to sort out also but I am at a loss why the older unit can play the movie over network share without audio issues yet the newer units (WD TV and WD TV Live Hub) have audio faults.
I have tried to change the audio settings to manual and select different output formats with no change to the issue. As I am new to all of this and not sure how it all works could there be an issue with the newer firmwares on the 2 units or is something just not setup right?