Audio is not supported on Canon SD780 and SD980


#1

My new canon cameras produce HD .mov movies. I get no audio. WD says they don’t support it. They say I should convert to another format. I can but it defeats the purpose for which I bought the WD TV, namely to do quick previews of the movies on an HDTV before editing. Since Canon is one, great big camera company, I can’t believe WD can’t produce firmware to support some of its most popular cameras. Am I missing something?


#2

Hi Prs77,

You might want to consider putting this up as an idea on the Idea Exchange.  It’s definitely worth considering.


#3

Same here with the Canon SX 200 IS. Apparently all new Canon cameras use the sowt codec for audio compression and this is currently not supported by WD media Player. I assume more and more people will get hit with the same problem. Please add this codec to the next Firmware release. Thank you!