Audio and mkv problem

Hi! I purchased Wdtv live yesterday and having problems since. When I play videos with youtube app, i lose audio here and there although the video is buffed completely. Also, same thing happens when I play mkv file via usb, plus it freezes every few minutes. It is very irritating so pls help!
P.s. Sorry for my english!


Have you tried resetting the media player?

You said that you purchased this yestarday and you are posting on this thread that is for the 2010 model. So if you haven’t try that please reset the unit or make sure that you have the latest firmware installed