Arquivos Grandes, Large Files

Ola, não estou conseguindo encaminhar arquivos grandes maiores de 5gb para meu MyCloud Home, alguém poderia me ajudar?

Hello, I can not forward large files larger than 5gb to MyCloud Home, could anyone help me?

1 Like

Hi Mazzieiro,

Files larger than 5 GB cannot be uploaded using the My Cloud Home web app. But such larger files can be uploaded using the My Cloud Home Desktop app. So you need to use My Cloud Home Desktop app to upload files larger than 5GB.

You may refer this KBA for more details:
https://support.wdc.com/knowledgebase/answer.aspx?ID=20400