I have just bought my My Cloud and I cannot get it working in any way.
First of all when I opened the software it prompted me to enter my name. I have never entered a password. Now when I want to access the app on my android, it asks for a password which I cannot enter since I have never made a password.
Also I have no idea how to access the web interface. I have tried following the instructions from the WD Learning Center but I have gotten no where.
Apparently I have gotten too old for computers, which kinda **bleep** since I’m only in my thirties.