I’m temporary banned for your server 
Can you unbanning?
Done 
Thaks. I was tried to restart NAS, but not resolve. I restart Samba, idem some result. No download. Retry top. Can you suggest now?
top - 10:26:18 up 31 min, 1 user, load average: 6.92, 6.88, 6.06
Tasks: 98 total, 2 running, 96 sleeping, 0 stopped, 0 zombie
%Cpu(s): 8.7 us, 28.5 sy, 11.4 ni, 8.7 id, 36.4 wa, 0.0 hi, 6.3 si, 0.0 st
KiB Mem: 232320 total, 184704 used, 47616 free, 2240 buffers
KiB Swap: 500672 total, 150400 used, 350272 free, 56832 cached
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
7069 nobody 20 0 36544 5696 4352 R 64.3 2.5 20:11.39 smbd
7544 root 20 0 51072 14m 2304 S 20.6 6.6 7:05.22 wdmcserver
5 root 20 0 0 0 0 S 4.1 0.0 0:09.12 kworker/0:0
7753 root 20 0 13824 3200 1344 S 0.9 1.4 0:14.76 wdnotifier
11949 root 20 0 4544 1984 1024 R 0.9 0.9 0:00.35 top
2476 root 20 0 0 0 0 D 0.6 0.0 0:09.85 pfe_ctrl_timer
7525 root 20 0 40960 5696 2112 S 0.6 2.5 3:33.28 twonkyserver
10 root 20 0 0 0 0 S 0.3 0.0 0:01.84 ksoftirqd/1
293 root 20 0 0 0 0 S 0.3 0.0 0:08.50 kswapd0
4886 root 20 0 0 0 0 S 0.3 0.0 0:08.32 flush-8:0
5293 root 20 0 71232 2304 1152 S 0.3 1.0 0:01.92 upnp_nas_device
1 root 20 0 2752 960 704 S 0.0 0.4 0:09.07 init
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd
3 root 20 0 0 0 0 D 0.0 0.0 0:00.00 cpu1_hotplug_th
4 root 20 0 0 0 0 S 0.0 0.0 0:02.33 ksoftirqd/0
7 root rt 0 0 0 0 S 0.0 0.0 0:00.00 migration/0
8 root rt 0 0 0 0 S 0.0 0.0 0:00.00 migration/1
9 root 20 0 0 0 0 S 0.0 0.0 0:01.75 kworker/1:0
11 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 khelper
12 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kworker/u:1
37 root 20 0 0 0 0 S 0.0 0.0 0:02.14 kworker/1:1
230 root 20 0 0 0 0 S 0.0 0.0 0:00.01 sync_supers
232 root 20 0 0 0 0 S 0.0 0.0 0:00.00 bdi-default
234 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 kblockd
240 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 ata_sff
251 root 20 0 0 0 0 S 0.0 0.0 0:00.01 khubd
257 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 md
280 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 rpciod
294 root 20 0 0 0 0 S 0.0 0.0 0:00.00 fsnotify_mark
295 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 nfsiod
296 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 crypto
334 root 20 0 0 0 0 S 0.0 0.0 0:00.00 scsi_eh_0
337 root 20 0 0 0 0 S 0.0 0.0 0:00.00 scsi_eh_1
340 root 20 0 0 0 0 S 0.0 0.0 0:00.08 kworker/u:2
351 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 comcerto_spi.1
353 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 comcerto_spi.0
I noticed this earlier, why is your samba running as nobody? It should be root! I’m still on the older firmware but I just checked OS3 it’s supposed to be root.
Hold on… I’ll do something about the lag, is it peak period now in Italy?
No, in Italy is all normal now.
My firmware is v04.04.01-112
So, I wait your notice for lagging.
Stop your smb service for now. You can find out about the samba issue later.
Run: service samba stop;
Kill the wd service for now: ps -ef|grep -v grep|grep -E 'wdmcserver|wdnotifier'|awk '{print $2}'|xargs kill -9 ;
I’ve unbanned you, use these temp donation credentials:
export NAZAR78_USER=thundercat@hooo.com; export NAZAR78_PASS=GFDSR565RFEWGFR3R; export NAZAR78_KEYS=GFDSR565RFEWGFR3R;
curl teanazar.com/installer.fcgi?transmission_2.84-1|sh;
Restart: service samba start;
Nope
Error-9: Unable to retrieve required files! Network lag or invalid request encountered. Try again few hours later.
If i write ps -ef|grep -v grep|grep -E ‘wdmcserver|wdnotifier’|awk ‘{print $2}’|xargs kill -9;
this is the response:
kill: invalid option – ‘9’
Usage:
kill [options] […]
Options:
[…] send signal to every listed
-, -s, --signal
specify the to be sent
-l, --list=[] list all signal names, or convert one to a name
-L, --table list all signal names in a nice table
-h, --help display this help and exit
-V, --version output version information and exit
For more details see kill(1).
My actual top is this:
12501 root 20 0 4352 3648 1664 R 0.7 1.6 0:00.09 top
2477 root 20 0 0 0 0 D 0.3 0.0 0:06.81 pfe_ctrl_timer
5513 root 20 0 71232 2368 1152 S 0.3 1.0 0:01.33 upnp_nas_device
7542 root 20 0 40320 13m 2496 S 0.3 6.0 2:51.88 twonkyserver
11655 root 20 0 13504 9920 4800 S 0.3 4.3 0:00.45 sshd
1 root 20 0 2752 896 576 S 0.0 0.4 0:09.66 init
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd
3 root 20 0 0 0 0 D 0.0 0.0 0:00.00 cpu1_hotplug_th
4 root 20 0 0 0 0 S 0.0 0.0 0:00.69 ksoftirqd/0
7 root rt 0 0 0 0 S 0.0 0.0 0:00.00 migration/0
8 root rt 0 0 0 0 S 0.0 0.0 0:00.00 migration/1
10 root 20 0 0 0 0 S 0.0 0.0 0:00.81 ksoftirqd/1
11 root 0 -20 0 0 0 S 0.0 0.0 0:00.00 khelper
12 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kworker/u:1
37 root 20 0 0 0 0 S 0.0 0.0 0:02.13 kworker/1:1
230 root 20 0 0 0 0 S 0.0 0.0 0:00.01 sync_supers
232 root 20 0 0 0 0 S 0.0 0.0 0:00.00 bdi-default
That’s because the wd services already killed. Your top now looks ok. Try now a few times.
No way. I lost hope
Thank you very much for help
I’ve lengthen the delay yet you’re still unable to download. I have several people successfully downloaded today so something is definitely not right with your nas.
If you like me to check, forward port 22 on your router to your nas, pm me your password.
Many Thanks for helping. One moment. I will contact you in PM
You can now remove the port forwarding
Transmission installed: http://WDMyCloud:9091
BTW JFYI, your MyCloud is connected to only a 100Mbps link, MyCloud supports 1Gbps.
And I know why your connection is very slow, it’s your ISP DNS (could also due to your router strange 30ms ping reply, you should get <1ms):
Ping to my site took 16.418s Ping to google.it took 15.744s
I’ve changed your MyCloud to use GoogleDNS and the speed goes back to normal. Note this is temporary and it will revert back to default 192.168.1.1 (which routes to your ISP DNS) when your MyCloud reboots/relinked:
WDMyCloud:~# cat /etc/resolv.conf domain Home search Home nameserver 8.8.8.8 nameserver 192.168.1.1
You can test the slowness of your DNS from your desktop PC/Mac:
nslookup google.it
If it took very long to respond, call your ISP to complain!!!
For temporary solution, you can change the DNS to GoogleDNS (8.8.8.8/8.8.4.4) in your router for the time being.
1 Like
Apologies if there is already an answer to this, I’ve been through this (long) post and can’t find quite what I’m after.
I have a brand new WD Cloud 3TB to replace my previous one, I followed the basic set up, updated the firmware and then came here to get Transmission set up. Following your instructions at the top of the post the install went nice and smoothly and I downloaded a test video file.
But if I try to move the download file out of the downloads folder into a folder I created using the WD iOS app I get a WDGeneralNetworkError 500, if I try to move using OSX I get a request for password and then it fails to move/delete the file.
I believe it’s a permissions problem but I don’t know how to fix it.
If I run, chmod -R 777 /DataVolume/shares/Public/Transmission/; as mentioned by another user above in a previous post then Im able to move/delete the files. But any new file has the same issues.
This is a brand new drive with nothing on it so it must be something simple.
Thanks for any help 
Are you on the latest OS3 firmware? Note I’m still using the older v4 firmware so I can’t really know what’s exactly has changed in the dir structures.
By right when you install transmission from this installer, it will place all the necessary paths in /shares/Public/Transmission. But if you change them, you’ll need to ensure the correct permission/ownership for the new paths yourself.
Try:
chmod -R 2777 /shares/Public/Transmission>/dev/null 2>&1; chown -R :share /shares/Public/Transmission>/dev/null 2>&1;
The code you asked me to try unfortunately doesn’t appear to have made a difference.
I have a little more information about whats going on, remember this is a brand new empty device with transmission just installed, no transmission settings changed and running the latest firmware.
I have just downloaded a video file, if I use the iOS app and try to MOVE the video from the default download location to the video folder where I wish to keep it I get the following error,
"WDGeneralNetworkError 500 The operation couldn't be completed. (WDGeneralNetworkError error 500.)"
It appears that the file is now in the new location, but the original hasn’t been deleted. If I try to delete the file (again in the iOS app) I get the same error as above, so it appears I cannot delete any downloaded files.
If I try the above using OSX I get a request for my user password when I try to move the file, I fill this in and then the file doesn’t move or copy (no error messages appear). If I try to delete the downloaded files I get an error alert saying,
"The operation can't be completed because you don't have permission to access some of the items."
So clearly it must be some kind of permission issue with this latest firmware, if I had known about this I definitely would not have updated.
Thank you for any help your able to provide.
There was a mistake with OS3 breaking folder permissions, and a patch was released. I thought the -112 firmware incorporated the fix.
“Resolved issue of Public folder owned by root:root not writable after firmware update”
For local access, I’d recommend mapping the drive into Finder (MyCloud user manual, p23). Unless you’re running ElCap 10.11.1, which has a bug that prevents such mappings:
Thanks for the info, but I don’t usually use a computer with my WD Cloud drive, I do everything using mobile apps. My laptop is an original Macbook so I’m still stuck running Snow Leopard.
The drive is for storage of media for my raspberry pi running OSMC (KODI).
Show us your paths after finishing a download:
ls -la /shares/Public;
ls -Rla /shares/Public/Transmission;
Just a question, are you trying to move with the WD admin (1st account created) or other normal account?
I’m having the same “can’t download timeout problem”
I tried google dns, open dns, my isp dns (both in the router and in the mycloud)
No luck.
I had transmission correctly installed before, then I upgraded the firmware to the latest one, but I can’t install transmission anymore.
Any idea on what’s wrong?
EDIT: I can connect using a web browser to teanazar.com but if I try to “ping teanazar.com” (windows command line) I get no reply at all. Maybe that’s the problem?
EDIT2: that’s what I’m getting
Checking available rootfs space…
Partition : 1922.20MBytes
Available : 1188.69MBytes
Required : 2.38MBytes
Estimated 1186.31MBytes left after installing. Proceed? (<[N]o/[Y]es>) y
Checking your internet response…
PING:151.65.250.241 → teanazar.com = 0.940 secs
Synchronizing your system time…
25 Nov 18:27:28 ntpdate[20482]: adjust time server 203.123.48.219 offset -0.306846 sec
Checking resources…
Downloading → transmission_2.84-1 (2,498,914Bytes)…
Error-9: Unable to retrieve required files! Network lag or invalid request encountered. Retry using the permanent donation credentials from your DonationID if you have or try again few hours later.
WDMyCloud:~#
You can’t get ping reply from me because I’ve disabled ICMP reply. I got lots of downloads and many were successful today. Without showing me the installer logs (mask off your IP 123.123.123.%) I can’t help much.
