App Login Fail - Incorrect Credentials

[Darren_Franklin]

I can happily log into MyCloud via a web browser but when using the app (My Cloud OS3) on my phone or tablet it fails. Keeps telling me I have entered incorrect credentials.

As the web login is fine, there is clearly something wrong with the app.

Any ideas?

[PaulJ2]

They are working on it.

[PaulJ2]

Its not the app, its the SSL certificate we believe.