App Crash Explorer. exe - Trouble with Windows Desktop!

Hi, after installing the WD MyCloud Desktop App for Windows I have to fight with several Appcrashed of explorer.exe

This is the same on all Win7 64 Bit systems I have (3 different ones with very different software packages installed).

After uninstall the effect is gone - but I need the app for Windows.

Does someone has a hint?

Example

Problemsignatur:
  Problemereignisname:	APPCRASH
  Anwendungsname:	Explorer.EXE
  Anwendungsversion:	6.1.7601.17567
  Anwendungszeitstempel:	4d672ee4
  Fehlermodulname:	ntdll.dll
  Fehlermodulversion:	6.1.7601.18247
  Fehlermodulzeitstempel:	521eaf24
  Ausnahmecode:	c0000005
  Ausnahmeoffset:	0000000000053290
  Betriebsystemversion:	6.1.7601.2.1.0.256.48
  Gebietsschema-ID:	1031
  Zusatzinformation 1:	9ace
  Zusatzinformation 2:	9acef57b186478064640cfa0c32a79a7
  Zusatzinformation 3:	55c8
  Zusatzinformation 4:	55c85d4ebc8b156e1742c55f379a5fe9

Lesen Sie unsere Datenschutzbestimmungen online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0407

Wenn die Onlinedatenschutzbestimmungen nicht verfügbar sind, lesen Sie unsere Datenschutzbestimmungen offline:
  C:\Windows\system32\de-DE\erofflps.txt

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country:

http://support.wdc.com/country/index.asp

Regards,

I already did this and opened an official support case. No reaction. Unfortunately! WD please help…

Hi,

You are not alone in the world.

I have the same problem since the end of august 2014.

Explorer.exe APPCRASH and other … delicate things.

Planet Earth is currently calling wd !

See link for a description of my problems (in French):

http://community.wd.com/t5/Cloud-Disques-Stockage-R%C3%A9seaux/MyCloud-et-Smartware-vs-explorer-exe-qui-cesse-de-fonctionner/td-p/836326

me_marc