I get the message that backup is complete, but nothing has been backed up. I used to get a message saying that XX number of files were ready for backup, but no more. When I connect my Passport, I get an immediate message that backup is complete, but the recent file changes are not copied.
The only way I can get a backup is to remove the backup plan and restart it, or to create a new backup plan and then copy everything. Then the lates file changes will be recorded. It seems that recent file changes are not being marked as they once were.
Must I re-load the software?