Any way to register a My Passport drive without a serial number?

[macdoktor]

I have a 1TB My Passport drive (might be a My Passport for Mac, but can’t be sure) which has failed, and the sticker with the model & serial numbers on it is so scratched up it can’t be read. I know I bought this within the last two years, so I’d like to get it replaced under warranty. Am I out of luck, or is there any other way to register it and get it replaced?

FYI, the drive doesn’t even mount on any of my Macs. It makes a repetitive noise, like it’s trying to spin up, but can’t.

Any suggestions?

[TonyPh12345]

Any possibility that it’s alive enough for WD Data Lifeguard software to read the serial number?

[macdoktor]

Doubtful, as it won’t even mount (and it doesn’t appear in Disk Utilty at all either). Where can I download a copy of that software, to see if it’ll recognize the drive somehow?

[TonyPh12345]

WD Software