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Any way to change the UPS shutdown threshold for proper shutdown?

have an EX2 ultra. power is coming from the battery side of my UPS, and i connected the data port on the UPS to the EX2, so I can see it as a device in the dashboard.

the dashboard doesn’t offer any options other than Master/Slave selection, and it always reverts to Master if I change it otherwise.

i think the default parameter for NAS powerdown/hibernation is 10% battery remaining on the UPS.

would like to change this to something more generous like 25%. any way to do this via ssh ? – assuming it’s possible.

my UPS is an APC Back-UPS 550. it’s got a 330W runtime rating.

Hi @cs7404,

Please refer following articles:

Title: The Shutdown option has been renamed to Hibernate on multi-bay My Cloud products
Link:Error

Title: How to Shut Down a My Cloud Device
Link: My Cloud: Shut Down the Device

Note that the reply by @Keerti_01 is non-responsive. That article about “Hibernate” is for manually shutting down the MyCloud device, while the question was asking about automatic shutdown when a UPS battery runs low. Note that the manual says explicitly:

When a My Cloud device is connected via UPS to the network drive, the drive will automatically shut down when the UPS is drained to a specified percentage.

And nowhere does anything I can find say what the “specified percentage” is, or how one might change it.

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