Another 'No writable WD SmartWare partition'


We’re getting a “No writable WD SmartWare partition” on the WD My Passport. This is using a Mac Book pro - never been used on a PC. Usually used just for back ups. 

Now we have this error. The software opens up automatically when the drive is plugged in. I can also see the previous backups in Finder.

Any idea’s of how to proceed to back up again?




Is the drive showing on the desktop?

Are you able to access the drive manually? If yes, try uninstalling the software and install that again.