Android WD My Cloud App Crashing

Anyone else having issues with the WD My Cloud App on Android? 

I recently updated my Android system which is running 4.4.4 on my Moto X.  Once I open the App and put in my pin number to access the My Cloud, the app crashes when trying to connect.


Welcome to the WD Community.

I used the app this mourning to add a new phone and it was working fine.

Have you tried downloading the app again?

Are you able to test with a different phone?

I have WD mycloud app 4.1.2 on a Droid Turbo 4.4.4 and no issues with it crashing.

i did not us the PIN to set it up but that shouldn’t matter.

does it ever connect? did it work before? any messages?

try searching for it on your LAN, you will need wifi enabled on the phone