Android ReadyView app does not see recordings

I can log in on the Android mobile app and see live views but in System Recordings, I cannot see any recordings even though I pick a day and scroll through the timeline. Nothing shows up on the timeline eventhough there are videos recorded that can be viewed on the system. Is there a setting I need to grant access? I could not find it.

Did it say system error when you log into the app on your Android? I was using it on my iOS and it alerted me with system Errors and tell me to check info. So turns out the hard drive was not functioning right and wants me to reboot the machine. Voila it works, once it reconnected everything. Hope this helps.

No, reboot did not work.