I’ve just opened the My Cloud app on my Android phone and been presented with an EULA to which I must press the agree button. I’ve scrolled up down and to the right and there is no agree button, so I’m stuffed.
Has anyone else had this problem ?
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Ich habe das gleiche Problem, finde auch kein Akzeptieren - Button. Demzufolge kann ich auch keinen Zugriff vom Handy zum Cloud Gerät bekommen!
Ich habe das Problem gelöst:
Handy Anzeige einstellen auf
Anzeigegrösse auf “Standard”
und
Schriftgröße auf “Normal”
dann ist der Button “Zustimmen”
zu sehen.
not sure if the OP speaks German … here’s a google translated to English
I have the same problem, I don’t find an accept button either. As a result, I cannot get access from my cell phone to the cloud device!
I solved the problem:
Set cell phone display to
Display size on “Standard”
and
Font size on “normal”
then the button “Agree”
to see.
Me and my wife have the same problem with Huawei P20pro Android 9 . With Android 6 we have half a button at the bottom, but no chance with Android 9 under Huawei. Fortunately, the media files are still uploaded after opening the app,
Resetting the font and display size works.
Many thanks to Joey Smith
WD Community,
Thanks for posting the “font” workaround.
