Before read this topic, you must know that my English is bad sorry.
My name is Matthew, and i have a problem with my MyCloud. Today i firstly use this solution. I used to configure MyCloud wizard. Unfortunately when i want to get access to MyCloud through android app, i saw error. I downloaded latest app from google play store and install it. Later, I run the application and accept licensce. In next, i want to login to MyCloud, i typed right login and password (I create 2 account. All account dosn’t work). Suddenly i see this message:
MyClodud
You need to reestablish your access to the drive. Tap Add Device to do so. (401)
I don’t know what solution this problem. Can i count on help?
Best regards,
Matthew
P.S.
My smartphone is Xiaomi Redmi Note 3 Pro with MIUI 8.2 (Android 6).
I try to login through my local network (if i try to login through the internet, i don’t see my device). After first run i upgraded firmware. My current version firmware is 2.21.126.
In Cloud Access, i see two section. The first is talking about “does not have a MyCloud.com account. Enter an email address to sign up for a login.”, and i can click “Sign up”. The second section is talking about “There is no cloud device access configured for mateusz. Click Get Code to generate an activation code for your cloud devices. Codes are valid for 48 hours from the time of request and can only be used once.”, and i can click only Get Code.
If i click on the “Get Code” i see this error: