Connectivity between our android phones and the pr4100 via the internet has been working fine for sometime now. In the last few weeks, when not on our local network, we’re getting Network error 906. When on the local network it works fine.
There have not been any updates to either the pr4100 nor the android apps in that time that I can find so not sure what has changed. I did check and saw the app had an update, so downloaded and installed. I went through the activation process with the activation code while not connected to my local network and that worked OK, but still getting the network error.
I can access files via internet through the MyCloud web site on the phone or from PC’s, so I know that my PR4100 is connecting to the internet. Any ideas on what the issue might be? Could there be a port forwarding issue that does not affect accessing my PR4100 though the MyCloud web site but would affect the android app???