My 2TB My Book died after a tiny bump from my elbow. I bought I new one, 4 TB. I connected it to my computer (host Ubuntu 64 bit), and it seemed ok - until I tried to connect it to my virutal machines, where I mostly need it - and it simply doesnt work. I have a windows xp machine and an ubuntu 13.04 64 bit machine and the new 4tb is not recognized in both. In the ubuntu it simply doesnt show, no messages, anything. In the windows xp, it says that the usb device attached to the machine has malfunctioned…
I’m starting to get desperate with all my WD drives
Any suggestions what could be the problem? If I take it back to the store will they replace it for me even though it works on the host?
It may be because of the drive size XP 32 bit only recongized 2T unless special formatting is used. It could also be in the USB part of your VMs and have something to do with drivers.
But how about the ubuntu VM? It also doesn’t see it - and the Ubuntu host does see it fine. Do you think this is a formatting thing (also for the ubuntu)? The My Book came formatted with NTFS and I didn’t do any special formatting. Should I? If yes, which format would work for both linux and windows?
If you look I don’t believe that Linux is one of the listed OSs for these external drives. What VM software are you using? Some can be cranky with USB devices. If you are using VMware try updating the tools for it. I don’t know anything about Linux does it recognize drives larger than 2T
Finally solved the problem: workstation 8 does not support usb 3.0 connections (it does some, but not all) - so the solution was to connect the western digital drive to a usb 2.0 port.
