An unspecified error occurred

I’m using WD 10EZEX 1tb Blue internal HDD. I Its not even one year since I have bought it. But today it showed “An unspecified error occurred (696e647863686b2e 552).
An unspecified error occurred (6e74667363686b2e 1713).” while I tried to scan a drive for Check Disk through CMD.
What should I do?

Hi Tawshif,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.