Amazingly low upload speed from devices in same LAN


#1

I have recently brought this product from the United States. Im trying to use it as it is advised by WD , but it seems impossible, since every time I try to upload files into it, I get:

  • Incredibly slow pre-2000year upload speed (see picture, 25 minutes for 200mb).
  • Huge lags when try to navigate the unit using finder.

No matter if I place my brand new macbook computer just next to the internet router, and every device is connected to same LAN. The speed I get makes the device absolutely useless. It cannot work like this… There must be something wrong.

There must be a way out of this, please WD team. I will be waiting for your help.


#2

What version of WD Discovery do you have installed on the macOS? Is it v3.2 or lower?


#3

Hi SBrown!
THANKS for you quick answer. How I can check WD Discovery’s version?


#4

Gear Icon -> Resourses and More


#5

It’s Discovery 3.2.256
and Cloud Desktop 2.1.0.223
is it ok?
thanks


#6

Hello! Anybody there??


#7

I had the same problem a few days ago. Prior to this, there was a stable speed throughout the year (about 75 megabytes per second). I noticed that the speed dropped after updating WD Discovery to version 3.2.256.


#8

Interesting… I had the same problem with the latest wd discovery on local connection.

BTW 75mb/s is still a limited speed. Drive can do 112mb/s. Private or public folder. There are so many problems with the software…