All Shared Folders disappeared ex4

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
1

I can’t see share Public folder in my ex4 please help me what to do

2

Hi roslan,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.

3

Thank you sir