So filtering a list based on file extension is beyond the abilities of WD’s firmware developers? :(
Yunno, I just don’t see Netflix support (or anything else significant) happening if this is the level they’re at…
i guess so. anyway, i replied back as i was not happy with the response either. there are most likely a few options to filter it either permanently or toggle it for those who want to see all media.
here was the 2nd reply i got back:
Thank you for your reply.
I’m sorry for this inconvenience.
The reason for that is that when you are accessing the files through a network, you are not searching by categories.
For example, locally, you go to the Music menu, and you get access only to all the music in the hard drive. But when you are accessing the network, you are looking for any file.
That’s why, it cannot show a picture as a movie cover, but only as a regular picture file.
Right now, we don’t have information about any new firmware update changing this configuration.
However, I will send this as a suggestion to our engineering department, for consideration.
I hope that we have met your expectations today and that you are satisfied with our service. If you have any further questions, please reply to this email and we will be happy to assist you further.
Western Digital Service and Support
but if we are not able to search by catatgory, why when i access my WDTV LIVE and select NETWORK SHARES, does it even give me the option for VIDEO, MUSIC etc.
if it can’t sort it, then why are there separate categories to click on? why not just ALL MEDIA or MEDIA or something else. i find it hard to believe that the minds at WD cannot come up with an easy firmware updatable solution to a really really, i mean REALLY annoying problem, and that’s what it is, a problem.