Just purchased 2 pcs of WD Elements 1TB USB 3.0 Ext HDD for backup.
If I transfer data (mainly videos n jpgs) using my iMac, from an older WD USB 2.0 ext hdd to these new 3.0 ones, everything works fine n dandy.
However I only experienced immense frustrations n disruptions if this was done thru the new Alienware machine which I acquired recently. The 3.0 WD drives keep giving me these 3 general problems:
HDD keeps disconnecting n reconnecting.
Windows display a pop-up saying that certain files cannot be transferred to the new drives
Error 0x80070037 keeps coming up.
Hence lots of files cannot be transferred. Tried using DirPro Sync with Alienware but also met with lots of errors.
At the notebookreview forum, this was a known problem since June 2012 but it seems neither Alienware nor WD are enthusiastic in solving this issue.
Today based upon another forumer’s suggestion, I acquired a Buffalo MiniStation Plus USB 3.0 Ext HDD n guess what??
Everything works fine n dandy again with the Alienaware.
Is this a compatibility issue with Alienware??? I have already updated all the latest USB drivers from the Alienware site.
Many thanks in advance for any kind suggestion.