WD Community

After Update Can't sign into WD discovery

After updating my WD Discovery yesterday. Can not sign into WD discovery

  • WD Discovery now working BUT not showing on my desktop (Macbook Pro Touch bar 2018 using Mojave)
  • My Cloud Home is showing online on all of my other devices
  • Can’t sign in on mycloud.com. Message saying invalid email or password. Which it is not because I can sign in on my other devices

My desktop icon and sync download file have disappeared.

Status webpage is showing:
All WD Status Services page says everything is up and running…

  • I am in China and I do have issues at times but nothing like this!
  • I have still not heard one thing from @WD_Admin @WD_MCH or anyone at WD

If anyone knows how to get My Cloud Home completely working by helping me to get my desktop icon and sync file working that would be great.

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