After Reset Problem

Hello, i’m new here, i need a great help, today i try to reset my WD my cloud ex2 ultra by the button on the back taking it hold for 40 seconds.But now the two LED of disks are full red. WHY ? before everything was going well, why now anything is bad ?

Hi Pierluigi3598,

You can refer to the link mentioned below to know about WD My Cloud LED status.

https://support-en.wd.com/app/answers/detail/a_id/24755