Okay… You have asked lots of questions and I feel you deserve a comprehensive answer. Please read completely prior to attempt anything.
Since, you have not mentioned the OS you are using, I assume you use Windows 7 and My Passport or (SE) USB drive. Nevertheless, following steps you have to cover.
While WD Smartware PC installation intact, copy whatever the data you have in USB drive to different drive.
If you have enabled drive security in the subjected drive, now is the time to disable and remove from the drive using Smartware drive setup utility.
(To make sure, reboot or disconnect and reconnect the drive to verify WD drive security has been completely removed.)
Now copy Smartware software folder(s) and files that were residing in My Passport Drive to a separate Drive > folder and remember that.
Uninstall WD Smartware from your PC and reboot. If you need Instructions, they are here…
Smartware Uninstall Guide:
Now that you have completely removed WD Smartware, your external may not show in the windows explorer. This Smart (idiotic) ware may have removed your external drive letter as well as SES communications device driver from your system.
(Only if you’re not planning to use Drive Utilities such as Security and Virtual CD)
To correct the issue, follow these steps.
Step1 > Reassign a drive letter to your drive.
Connect subjected USB drive in to your PC.
Access Disk Management by right-clicking on Computer (on your Start Menu) and left-click on Manage. If you don’t have Computer on your Desktop, it should be located in your Start Menu.
You will get a window with two panes. On the left pane under Storage, click on Disk Management. This will load the right pane. You may need to maximize the windows to see all your drives.
In the lower right pane, you should see a list of all available drives/devices. Find the drive listing that corresponds to the one that has no drive letter.
Right click on the drive and select assign a drive letter and follow the instructions. (leave the USB drive connected)
Step2> Reinstall SES device driver. (You don’t need this step if you plan to use Drive Security option) Skip to this point > My Passport Drive Contents: Windows…
Download device driver from here…
Extract the zip and place the content in a location you could remember.
Right click My Computer shortcut on start menu and choose properties. Open Device Manager from left pan. In side Device Manager you’ll notice unknown device or other device listed.
Right click and choose Update driver. Select let me and navigate to the location you had extracted SES device drivers.
New SCSI Device will be installed.
Note: You have to follow previous procedure each time you uninstall Smartware.
If your Drive is not NTFS and still FAT32, Follow these steps to make your drive NTFS. FAT32 is very fragile and not suitable for USB drives.
Partition & Format Drives
Now you are half way done.
If you like you can copy back WD Smartware which was in your drive back in to the drive. This will enable you have just the drive locking feature which you needed. If you have not done or not sure about previously as instructed drive content backup, you can still download required files from here.
My Passport Drive Contents: Windows
Copy extracted zip file contents in to your desktop.
You’ll be presented with four files. Two of them for Windows and other two for Mac. (discard Mac)
Copy “WDSmartWare_ISO_PP4R2_1_4_1_2.iso” file in to root of the newly NTFS formatted drive. (I hate FAT32)
Than Extract contents of " WDSmartWare_Windows_Disk_Image_PP4R2_1_4_1_2.zip" into root of your newly formatted drive.
Now delete unwanted Mac folder from your USB drive. (You can ignore it - Just taking space)
To setup security, you need to run WD SmartWare.exe (5.4Mb) file from your USB drive. It won’t work outside of the WD drive.
You’ll be presented with WD welcome screen and ask you whether you want to install just Drive setup software or Full Version with Backup Software.
Since you want just security feature, select basic (Drive Setup) installation.
In the end of installation you’ll notice WD task tray icon back again.
Reboot is optional… Now run WD Smartware shortcut from your Startmenu or from Task tray WD icon. (right click)
On the Home page you’ll see only your Passport listed. No backup/Retrieval options. Now click settings tab.
Go to Virtual CD and enable VCD and recycle power on USB drive. (Disconnect / reconnect after few sec.)
( Now you should see the virtual CD in your Windows explorer.)
Next click security button and do the security [HARDWARE ENCRYPTED] settings…
Be warned: If you misplace your password or drive itself get corrupted (Bad sectors common on FAT32 and or in USB powered drives) you’ll loose all your data. Further, Drive rescue is not possible on locked drives. And only can be unlocked from a utility which was written on the same drive. IMO, if your locked drive get corrupted you’ll end up with a nice paper weight as drive itself become unusable. Data recovery may cost $1,000.00 or more.
Open virtual drive and you’ll see Unlock.exe , you can lock or unlock your drive using this utility. If not consult this forum again.
For the file backup requirement, you could use MS Backup or any other - consult forum or Google.
If you want to make system drive image, you can use Paragon drive backup or Nero drive imagining software.
WD has their own preparatory FREE drive imaging software – only works on a system that has at least one WD drive.
We have got that, don’t we?
Mabikay – SLK
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