Not sure if this is the correct place to ask this …
I recently completed an Advance RMA - under the understanding that I would be sent a drive whilst I sent the defective drive back to Western Digital. The defective drive was received by Western Digital a week ago RMA Status now closed - the new drive is still has not been sent as far as I can tell. Case No [Deleted]. It says TBD for the tracking no.
Any ideas as to who I need to contact to find out whats happening with the new drive?