Administrator Name & Password

I am trying to upgrade my WD MyCloud Home having just re-connected it after a house move. I am being asked for the Administrator name and Password. With records of this having been mislaid how can I find out the information required?

Hi @PadsHome,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask