Admin User missing read/write access

My Cloud Mirror with two drives is for home use, with only me as a user under the Administator name. I haven’t used the device for a couple years. I find that one drive has failed and one is good. However, my access rights to the big main share folder is greyed out in color and no read or write access granted. I have 200 gig of data that I need. I don’t know if my access script was on the failed drive, or why now I have no access to that share folder. Any thoughts?

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We recommend you kindly refer to the following KBA article (My Cloud: Run a System Diagnostics Test)