I just set up a My Cloud Home Device on the same network as an older My Cloud device. On my lap top the WD discovery does not see the new My Cloud Home device. It only sees the original My Cloud device. When I log into the My Cloud Home website I was able to connect to and set up my new device and I am able to copy files from the older device to it. So that part is working but no the desktop app. Also the My Cloud Home Android app keeps keeps telling my that I don’t have a NAS device available when I try to sign in. I am using the same log in as what I set up on the PC.
Hi @ErichBritton,
Please refer to the article How to map a My Cloud or NAS device on Windows:
If further assistance is needed, please open a case with our support team at the following:
