Active Directory permissions and EX4100 private shares

I have recently setup a new EX4100 and used the Active Directory wizard to get it setup on a small office domain. When i add the share and make it private, I give users access read/write permissons using the users active directory name that was shown in the ex4100’s configuration. I can see the folder on the network, but when I attempt to map a drive using windows server 2008 mapped drive service. I am asked for credentials, which I would think they are looking NTFS permissions since the users are apart of active directory and the device. Everytime I enter the users active directory user id and password the login fails, but when I make a user that only resides on the device they have no issues.

Is this device not capabile of mapping drives using active directory user id and password?

Hi m.almahmoudy,

You can have a look at these KBA:

https://support.wdc.com/knowledgebase/answer.aspx?ID=18009
https://support.wdc.com/knowledgebase/answer.aspx?ID=11882