I am having problems getting the activation code for the WD2go and WD Photos apps for my Andriod and wife’s iPhone. I download and install the App then follow the directions in the “guide me” section to get the activation code but find that I cannot access my activation code via the MyBook Live dashboard (as described as the source for the code in the directions). When I go to the Dashboard, go to Setings, and click on “remote access” there are 2 options: 1) a link to the website advertising WDPhotos, and 2) an option to enable MioNet or sign up for an account.
I am really confused on how I am supposed to access the content on my hard drive with my phone without having to pay a monthly service fee (because Mionet is only a 1 month trial period). I do not know how to get the activation code to use the WDPhotos and WD2go apps on our phones at this point and am about ready to return the hard drive.
With all that said, I have successfully installed the software and am able to use the hard drive normally. I have already loaded several gigs on already.
Please provide some assistance beacsue I am so excited to get use the hard drive and look forward to using it.