I have registered my NEW 3TB hard drive. I log in, click on the download link provided and get looped back to the original screen when i click download. HOW THE HECK Do we get the software? There is a growing number of people with this problem and WD continues to ignore it.
I NEED AcronisAlignTool_s_e_2_0_111.exe
I go here
from this page click the DOWNLOADS link
Which appears to correctly direct me to a download page that from the URL in the address bar appears to be a unique address specific to my account and product. WHen I click the second choice on THIS page “Advanced Format Software” the embedded link is
THIS IS WHERE THE ERROR IS. This link should be a direct link to the product because I am browsing via my account specific page. Your Web designer has screwed this up and needs to fix this immediately. Instead of going to the proprietary page you click that and get kicked back out to the general public/i don’t have a registered product link page