Acronis True Image WD INSTALL/UPGRADE software detect a WD drive connected by USB

The Acronis True Image WD INSTALL/UPGRADE software does not detect a WD drive connected by USB and that is a defect. The Acronis True Image install software should be  enhanced to detect a WD drive connected via USB the same way the Acronis True Image WD application/software is able to do so.

WD customers need to be able to install/upgrade Acronis software even if they have a WD drive connected via USB.  Many  people purchase WD drives for other purposes besides having it connected directly via SATA and the Acronis Install software should work via USB connections same as other Acronis software.

First time using WD. Acronis not detecting WD SSD connected via USB. Never had any problems with Samsung cloning software.
Not a good experience compared to Samsung.