I recently purchased a new in box WD Black Dual Drive. The provided utility could not find the software download page (not surprising ad the drive was discontinued a couple of years ago) so I went to the WD legacy products support page to download the Acronis True Image WD Edition and Dual Drive Installation software. I installed Acronis but when I connected the Dual Drive to an HP Envy 17T USB port using the included USB → SATA cable and started True Image, a message noted that it couldn’t identify a valid WD drive. The HP laptop properly identified the drive as a USB device as did the WD version of Data Lifeguard. When I checked the list of devices supported by Acronis True Image WD Edition: 2016, the WD Black Dual Drive was not listed.
It appears that the Acronis True Image WD Edition: 2015 version that first added Windows 10 support also retained support for the Black Dual Drive, but I have been unable to locate that version. In addition, I don’t know if the Black Dual Drive Installation Utility, required to unlock the HHD portion of the Dual Drive, operates correctly in WIndows 10.
Can anyone out there direct me to a copy of Acronis True Image WD Edition 2015 or suggest another method for partitioning, formatting, imaging and installing the new Dual Drive? The original HP boot drive is teetering on the edge of failure so I REALLY need to find a resolution ASAP.
THANKS!