Acronis True Image Unable to Read Disk1 Sector 13789189

#1

I am trying to image my computer with the Acronis software and the process has stopped with an error message saying “Unable to reaqd disk 1 sector 13789189 (Retry, Ignore, ignore all)”

Is there something I can do this fix this?  Is it safe to reboot my computer?

#2

Since there’s been no replies, maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en