Acronis True Image not seeing any drives

I cant get the Cloning software to see any WD drives, even when I load it on that drive and install it as my C: is still doesn’t see any drives. At first I had it in a USB adapter, I can access it but the software tells me I need to upgrade to the paid version that sees any drive. My drive is a WD Black WD7500BPKX-75HPJT0

Hi there,

Have you tried reinstalling the software on the computer to se eif the same thing happens?