Acronis True Image not detected WD myCloud

WD Internal Drives Desktop & Mobile Drives
1

I have installed Acronis True Image to activate it with WD myCloud Home but it’s not detected. screenshots attached.

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3

Hi @jnasser ,

Please refer to the article Product Activation Required for Acronis True Image for Western Digital:

Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask