My Acer netbook, AO721-3574 does not recognize My Book Essential dual USB drives. The netbook has USB 2.0 ports, and is running a Windows 7 Professional 64 bit operating system.
I plug in the wd drive and nothing happens. I did discover that by using a USB 2.0 hub it is recognized.
I plug the hub into the pc , the drive into one of the hub ports and the drive is recognized.
Has anyone else had a similar experience? Is it an Acer problem or a WD problem?
The drives work fine on my Vista 32 bit desktop, as well as on a Windows 7 64 bit notebook.