Accessing Private Folders

My Cloud OS 3 Personal & Network Attached Storage My Cloud Pro Series
1

I have an old WD My Cloud, one of the first gen of them. (2TB white box). My model was one of the ones that got hit with no longer being supported after the OS update. I am in the process of moving my files onto an external HD but cannot access my private folders, only the public folder.
Clicking on the WD storage in the network section of file explorer brings me to “Twonky Server” which allows me the option of making my private file shareable, but this does not translate to my computer when I try and access it through the network.

Can anyone please tell me how to access my private folder so that I can access files from it.

1 Like
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@zachtheyak

Is this what you own or is it a Pro?
WDMyCloudImage

Have you tried this? I have Windows computers and open this in File Explorer. You can try this, use the name you gave your device or the IP address of the device.

image

3

I’ll definitely give that a shot. That is the model I own. Will report back, thanks!