Accessing MyCloud Public Folder with iOS App

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1

Hi

I have a new 6TB MyCloud Home device and with my Windows PC copied the files the whole family may wish to access to the public folder.

How do I access these files ( those in the public folder) using the iOS MyCloud Home app? It only wants to show me the files in my own private folder.

iOS is 18.1.1

Thanks

Derek

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2

What you are asking has never been a feature of the My Cloud Home (MCH) webapp or mobile app in the 7+ years of its existence. By design, these WD MCH apps only manage the Private folders of the Users of the My Cloud Home.

However, any shared local folders of a subnet can be shared with a capable webapp or mobile app that can read SMB shares if given the permission, therefore it is a feature of the operating system of iOS and others (Android, Linux, Windows) to be able to read and write to the Public SMB folder as you are asking.

You would do this by using a File Manager iOS mobile app such as the built in Files app by selecting browse and click on the options (3 dots on top right of screen) and choose ‘Connect to Server’ and enter the IP address of your MCH.

Prerequisite:
The MCH must have ‘Enable Local Access’ permission for the local user credential to work and ‘Connect to Server’ to succeed from iOS.

iOS 17.5.1
Imgur

That should be it 
 but Apple being Apple, the iOS (and the macOS) are very much flawed and bug ridden operating systems, so that this operation NO LONGER WORKS fully for iOS 18.

Bug in iOS 18 which makes this operation read only, so you can’t edit, create or paste files.

files/folders on smb server read only since ios 18

https://discussions.apple.com/thread/255775451?sortBy=rank

files/folders on smb server read only since ios 18
My QNAP ships with a limited set of modules, but I've confirmed that the following commands work in my scenario:

setcfg Samba "VFS Objects" "streams_xattr"
setcfg global "VFS Objects" streams_xattr
setcfg global "VFS Objects" streams_xattr -f /etc/config/smb.conf
3

Thank you for this information NoPlex. Much appreciated.

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4

New MCH users and owners should read how the storage spaces are arranged in their device and how they should be used:

IMPORTANT:

Private User Space

It is easy to share Private User Space folders between Owner and User(s), so invite Users as needed and share folders between each other.

Web App

  1. Open a browser and log into mycloud.com.

  2. Click the 3-line menu or open the browser in full-screen mode.

  3. Click Files & Folders.

  4. Create a new folder if no folders to be shared exist by selecting the three dots in the upper left hand corner of the page.

  5. Name the folder.
    Click CREATE.

  6. Choose the folder to be shared.

  7. Click the share icon in the upper left hand corner.
    Click Invite to collaborate.

  8. Click the + symbol to see a of members. Click INVITE.

  • The folder is now shared with the user(s) chosen.
  • Guests will get an email titled:
    First and Last Name shared a folder with you.

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Image400×562 16.5 KB

To unshare perform the same steps but click X next to the user that is not to be shared with any longer

5

Thank you NoPlex.

You mention “owners should read how the storage spaces are arranged in their device and how they should be used:” I can’t disagree, but am finding it hard to find what I need from the manual. Where did you copy and paste the instructions above from? Seems like I should see what else there is.

6

Some of the links in the reply are from the WD knowlege base (KB)

WD Tech does not update the original MCH manual PDF which is from 2017 but the KB is updated regularly.

Cheers.

How to Access the Private User Space and Public Shares on a My Cloud Home